Resources Library

Learn everything about delivery fraud, technology, and latest updates.

July 12, 2024
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July 3, 2024
Understanding the Differences Between Delivery Fraud and Delivery Scams
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June 28, 2024
E-commerce Returns Fraud
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June 24, 2024
Cart to Doorstep: Getting the Post-Purchase Process Right
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June 12, 2024
E-Commerce Delivery Fraud - When Clicks Become Tricks
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March 7, 2024
Our Story
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Support

Frequently asked questions

How does the app work?
The app uses advanced algorithms to analyze order data, shipping information, and customer behavior patterns. It then automatically assigns a risk score to each new order, sets tags at the order level that can be used in conjunction with other apps in Shopify, and provides recommendations for alternative shipping options based on your settings to reduce lost orders.
How much does the app cost?
We offer a free 30 day trial so you can test the app's effectiveness for your business. Pricing is $0.15 per order after the trial ends. Reach out to contact@deliverlitics.com to discuss volume discounting.
Can the app integrate with my existing shipping and fulfillment processes?
Yes, our app seamlessly integrates with Shopify. It's designed to work alongside your current processes without disruption. Our team can help you integrate with Shopify Flow to automatically intake the risk tags created by the Deliverlitics app for custom actions in your fulfillment process.
Is customer support available if I have issues with the app?
Yes, we offer dedicated customer support via email at contact@deliverlitics.com. Our team is available to help you with any questions or issues you may encounter while using the app.
How often is the app updated?
We continuously improve our risk detection algorithms and release updates regularly. These updates are automatic and will be communicated to you if anything additional is required on your part.
How does the app deal with orders flagged with high level risk?
The app identifies the risk level of each order as low, medium, or high and filters them for review through pre-set tags, providing you with recommendations to help make informed decisions about how to process the high risk orders.
Is there a limit to how many orders the app can process?
Our app can handle high volumes of orders. Whether you're processing dozens or thousands of orders per day, the app will continue to function efficiently.
Does Deliverlitics work on other platforms besides Shopify?
Yes. Contact us at contact@deliverlitics.com to discuss a custom REST API integration.